Dispatch and Delivery Information

Most orders are dispatched same day if received before 10am (Mon-Fri excluding Bank Holidays) but due to recent and ongoing industrial action by Royal mail workers please expect delays to deliveries.

Royal Mail Latest Industrial Action

New dates have been announced which will cause significant delays to all destinations, full details can be found on Royal mails website here: https://www.royalmail.com/latest-news

  • Friday 30th September 2022
  • Saturday 1st October 2022
  • Thursday 13th October 2022
  • Thursday 20th October 2022
  • Tuesday 25th October 2022
  • Monday 28th November 2022
    Further dates have also been announced for functional strike action which impacts parts of Royal mails service:

Processing, Distribution, International, Collections, Admin

  • November 3rd - 9th - 15th - 24th
  • December 1st

Delivery

  • November 4th – 10th – 16th – 25th
  • December 2nd

Network

November 2nd – 8th – 14th – 23rd – 30th

Estimated Delivery Times
(possibly longer due to industrial action)
1st Class & 1st Class signed for: 2 - 4 working days
2nd Class & 2nd class signed for 3 - 7 working days
UK Next Day 1 *working day excluding strike days **please see exceptions below


*Please Note: Working days are Monday to Friday and do not include weekends or Bank holidays, delivery times are an estimate only and are not a guaranteed delivery time. except for UK next day delivery (excepting Industrial action and adverse weather). Items sent by standard UK delivery cannot be tracked and although delivery is usually within estimated delivery times), we cannot accept any claims for missing or late delivery until 15 working days after dispatch date.
**for some postcodes within the UK Next Day 1pm delivery cannot be guaranteed please see affected postcodes below:

Delivery by 5.30pm the next working day in the following postcode areas:


AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
ZE1

Delivery within two working days by 5.30pm to the following postcodes areas:

GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
GY10
HS2
PA60 - 75, 78
ZE2, 3

Delivery within three working days by 5.30pm to the following postcode areas:

KW16 - non Town
KW17
PH30, 41 - 44