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Dispatch and Delivery Information

Last Recommended Postal Dates Xmas 2017 for OVERSEAS SHIPPING
Fri    1 December    Africa, Middle East
Wed    6  December    Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
Thu    7  December    Caribbean, Central and South America
Fri    8  December    Australia, Greece, New Zealand, Turkey
Wed    13  December    Czech Republic, Germany, Italy, Poland
Thu    14  December    Canada, Finland, Sweden, USA
Fri    15  December    Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg

Last Recommended Postal Dates Xmas 2017 for UK SHIPPING
Wednesday 20 December    2nd Class (including signed for)
Thursday 21 December    1st Class (including signed for)
Thursday 21 December    Royal Mail Special Delivery Guaranteed®
We usually dispatch orders within 24hrs of receipt most orders are dispatched same day if received before 12pm Monday to Friday (excluding bank holidays)

UK Delivery and Signed for 1 - 5 *working days depending on service selected and location within the UK
UK Next Day 1 *working day **please see exceptions below
EU Countries 5 - 12 *working days
USA, Canada and Australia 8 - 15 *working days
Rest of World 10 - 21 *working days

*Please Note: Working days are Monday to Friday and do not include weekends or Bank holidays, delivery times are an estimate only and are not a guaranteed delivery time. except for UK next day delivery (excepting Industrial action and adverse weather). Items sent by standard UK delivery or ordinary airmail cannot be tracked and although delivery is usually within 3 days for UK and 5 - 15 days airmail (depends upon location), we cannot accept any claims for missing or late delivery until 15 working days after dispatch date (UK). and 21 days (International)

**for some postcodes within the UK Next Day 1pm delivery cannot be guaranteed please see affected postcodes below:

Delivery by 5.30pm the next working day in the following postcode areas:

AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50

Delivery within two working days by 5.30pm to the following postcodes areas:

GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
PA60 - 75, 78
ZE2, 3

Delivery within three working days by 5.30pm to the following postcode areas:

KW16 - non Town
PH30, 41 - 44