Dispatch and Delivery Information

We are currently only shipping to UK addresses, due to changes in post office opening times orders are now dispatched at 11am daily Monday to Friday.

DELIVERY DELAYS: Unfortunately due to exceptionally high postal demand, staff shortages and changes in working
practises Royal Mail are experiencing some delays some lengthy to all destinations.

UK Delivery and Signed for 2 - 14 working days depending on service selected and location within the UK
UK Next Day 1 *working day **please see exceptions below
EU Countries 5 - 12 *working days
USA, Canada and Australia 8 - 15 *working days
Rest of World 10 - 21 *working days

*Please Note: Working days are Monday to Friday and do not include weekends or Bank holidays, delivery times are an estimate only and are not a guaranteed delivery time. except for UK next day delivery (excepting Industrial action and adverse weather). Items sent by standard UK delivery or ordinary airmail cannot be tracked and although delivery is usually within 3 days for UK and 5 - 15 days airmail (depends upon location), we cannot accept any claims for missing or late delivery until 15 working days after dispatch date (UK). and 21 days (International)

**for some postcodes within the UK Next Day 1pm delivery cannot be guaranteed please see affected postcodes below:

Delivery by 5.30pm the next working day in the following postcode areas:

AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50

Delivery within two working days by 5.30pm to the following postcodes areas:

GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
PA60 - 75, 78
ZE2, 3

Delivery within three working days by 5.30pm to the following postcode areas:

KW16 - non Town
PH30, 41 - 44