About Us
My name is Mel I run this business solely on my own, I am an online business only based in Rugby Warwickshire with no physical shop.
I started this business over 20 years ago due to a serious medical condition that stopped me from doing the job I loved, I believe in good old fashioned customer service, something that is sadly missing from a lot of retailers these days.
All items are carried in stock and can usually be dispatched within 24hrs of purchase Monday to Friday excluding holidays and weekends, being a small family business I am limited to the amount of stock I can carry, this means for larger orders or multiple orders for the same product there could be a slight delay in dispatch, if for any reason there is going to be a delay or an item is out of stock we will notify you by email with an estimated dispatch time.
All personalised items are engraved in-house by myself which allows for a quick turnaround and again orders are dispatched usually within 24hrs depending on the size of the order.
Thank you for visiting and hope you enjoy your experience shopping with us
Mel